Question 1

Is parking included?

Accepted Answer

Yes — up to two on-site parking passes are included with the Resort Registration Fee, plus wristbands for all occupants over age 12. Registration details are in the pre-arrival email.

Question 2

How do I get to the beach from the condo?

Accepted Answer

Direct beach access from the resort — elevator down, cross the resort deck, and you're on the sand.

Question 3

What's the cancellation policy?

Accepted Answer

Full refund if you cancel 46 or more days before check-in. 50% refund for cancellations 31–45 days out. Non-refundable within 30 days of check-in.

Question 4

Are beach chairs and an umbrella provided?

Accepted Answer

Complimentary beach chairs and umbrella are available in the condo for you to use throughout your stay. If you'd prefer a full setup on the sand, beach chair and umbrella rental is also available for purchase directly on the beach from local vendors.

Question 5

Are pets allowed?

Accepted Answer

No pets.

Question 6

What are the check-in and check-out times?

Accepted Answer

Check-in from 4:00 PM. Check-out by 10:00 AM. Precise arrival instructions and the lockbox code are emailed the morning of check-in.

Question 7

Is the Wi-Fi fast enough for streaming and remote work?

Accepted Answer

High-speed Wi-Fi throughout the condo, suitable for streaming and video calls on multiple devices at once.

Question 8

How far is Pier Park?

Accepted Answer

About 1 mile — an easy short drive, and a walkable option in cooler months. Pier Park has shops, restaurants, and family entertainment.

Question 9

What's the closest airport?

Accepted Answer

ECP (Northwest Florida Beaches International) — about 35 minutes by car. Uber and Lyft are widely available at the airport.

Question 10

When is the best time of year to visit?

Accepted Answer

Weather is warmest May through October. Shoulder seasons (late April, September, and early October) have the best value with the least crowded beach. Ask Simone directly for date-specific advice.

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